July 29, 2024
Luxuria Lifestyle Interviews Maya Etika Alwi GM of Cocana Resort
Welcome to an exclusive interview with Maya Etika Alwi, the newly appointed General Manager of Cocana Resort in Gili Trawangan. With a fresh perspective and a wealth of experience in the hospitality industry, Maya is set to bring innovative changes to the resort. Let’s delve into her vision and plans.
Congratulations on your new role! What drew you to Cocana Resort and what excites you most about this opportunity?
I was drawn to Cocana Resort for its reputation in eco-luxury and sustainability, which align with my values. The opportunity to enhance the F&B experience in such a unique and beautiful setting excites me the most. I’m eager to bring innovative ideas to create memorable dining experiences and contribute to the resort’s exceptional standards.
What are some of the immediate changes or initiatives you plan to implement at the resort?
I plan to immediately streamline the F&B operations for efficiency, introduce a new menu featuring local and sustainable ingredients, and enhance staff training programs to ensure top-notch service quality.
How do you plan to enhance the guest experience at Cocana Resort?
I aim to enhance the guest experience by offering unique dining experiences, such as themed nights and personalized menus, improving service consistency, and integrating more interactive and culturally rich activities.
Sustainability is a key focus in the hospitality industry today. What are your plans for making the resort more eco-friendly?
I plan to implement waste reduction programs, source ingredients locally and sustainably, reduce single-use plastics, and promote eco-friendly practices among staff and guests.
What unique qualities or features do you believe set Cocana Resort apart from other resorts in Gili Trawangan?
Cocana Resort’s blend of eco-luxury, unique lagoon rooms, and private villas, combined with its commitment to sustainability and exceptional guest service, sets it apart from other resorts on the island.
How do you intend to engage with the local community and promote cultural tourism?
I plan to partner with local artisans and vendors, offer cultural tours and workshops, and incorporate local traditions and cuisine into our guest experiences to promote cultural tourism.
What strategies will you employ to ensure the resort maintains high standards of health and safety, especially in the current global climate?
I will enforce rigorous hygiene protocols, provide regular health and safety training for staff, implement touchless services where possible, and stay updated on the latest health guidelines to ensure a safe environment for guests and staff.
Employee satisfaction is crucial for a resort’s success. How do you plan to foster a positive work environment for your staff?
I plan to foster a positive work environment by promoting open communication, offering professional development opportunities, recognizing and rewarding outstanding performance, and ensuring a healthy work-life balance.
What are your long-term goals for Cocana Resort, and how do you envision the resort in the next five years?
My long-term goals include establishing Cocana Resort as a leading eco-luxury destination, expanding our sustainable practices, and continuously enhancing guest experiences. In the next five years, I envision the resort being renowned for its exceptional service, innovative F&B offerings, and strong community engagement.
W: Cocana Resort
A: Villas Resort Gili Trawangan, Jl. Pantai Gili Trawangan, Indonesia 83352
T: 62 813 2277 7702
E: Information
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